Every 3-4 years, our practice is audited against health standards that ensure we can meet expectations of quality, safety and processes. At the end of January 2025, we hosted our audit agency (The DAA Group), who support us through the audit process.
This year, we have been assessed against the new Ngā Paerewa Health and Disability Services Standard (NZS 8134:2021). This is the same standard expected of large public and private hospitals, rest homes, mental health facilities, and birthing centres. In the future, it is likely that this will replace the existing Day Stay Procedures Standard, and eventually it is likely all ophthalmology practices and surgical centres will need to be accredited against this standard.
We are proud to say that we are the first ophthalmology practice in the country to have been assessed against the Ngā Paerewa standard! This is a phenomenal achievement, and reflects the passion, skill, and service that every person experiences from our team. We trust that this will give you even more confidence in what we do, and how we can best support your eye health and surgical needs.